Returns & Exchanges

At LE SSERAFIM, we strive for perfection in every order, but we understand that sometimes a return is necessary. You can return or exchange any unworn, unwashed items within 30 days of delivery for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing